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Contact us

Need assistance with completing the form, or have a query about the information being requested?

Contact our specialist team by phoning the customer helpline on 0800 210 0242 (Text Relay 18001 0800 210 0242), or email the team at

Sending us your completed form:

Complete the online form

Start the review

Post it to us

Use the pre-paid Envelope provided which is addressed to:

Customer Review, NatWest, 225 Shenley Road, Borehamwood, Hertfordshire, WD6 1TE

Fax it to us on

0845 301 2550

Max call charge from a BT landline is 7p plus up to 2p per minute. Business rates and calls from other networks may vary.

Call the customer review helpline

0800 210 0242

One of our team can take the information over the phone.

Scan and email it to

Drop it into your local branch

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